Patient Information

We appreciate your choosing Premier Surgical for your care. On this page you will find Patient Forms, information about your Protected Health Information, as well as billing and financial information.

Payment Options / Billing Questions?

If you have any questions about our financial policies or if you need to make special payment arrangements, please contact our Central Billing Office at 865.306.5700.

Payments may be mailed to:
Premier Surgical
P.O. Box 52948
Knoxville, TN 37950-2948.

Pay by phone: 866-371-1918
Pay online:

Financing

Prosper_submit loan inquiryLight-Gray-Buttons_07

We are constantly working to bring you various payment arrangement methods. Our current options include the following:

Prosper HealthCare Lending is the premier financing company in the healthcare industry. With over $3 Billion borrowed and over 250,000 people empowered, this is a name and a program you can trust.Here are some of the benefits you’ll receive with a loan from Prosper Healthcare Lending:

  • Immediate decisions for loans under $35,000
  • Term options out to 60 months (affordable monthly payments)
  • No collateral required
  • No prepayment penalties
  • Fast & easy loan inquiry process
  • 100% Confidential

Patient Forms

To help make your first visit to our office more efficient, please print and complete the Patient Information and History Forms and bring them with you to your appointment.


Notice of Privacy Practices for Protected Health Information

This notice describes how information about you may be used and disclosed and how you can get access to this information. Please review it carefully. You have the right to obtain a copy of this notice upon request.

Insurance and Billing

Insurance & Managed Care Plans

Premier Surgical Associates accepts most health insurance plans. Please call your health plan to verify our surgeon is a participating provider under your health coverage. The phone number to contact your health plan customer service should be listed on your insurance card.

Referrals & Authorizations

It is your responsibility to obtain all required referrals and authorization approvals from your insurance company. Failure to do so will result in reduced benefits and higher patient responsibility.

Insurance

Please provide current copies of your insurance card(s) and immediately notify us of changes. We also need your co-pay, deductible and co-insurance information. If you have no insurance, we will work with you to communicate the financial aspects of your care.

Financial Policy

Premier Surgical Associates will file your insurance for you and follow up with your insurance company(s) for sixty (60) days. After 60 days, you will be responsible for any remaining balance. You are responsible for payment regardless of your insurance coverage or legal representation in situations such as accidents or workers compensation.

Office Visits

All co-pays, deductibles or co-insurance are due at the time of service.

Surgery

If surgery is required, you will be responsible for all or a portion of the fee. We will file your claim directly to your insurance company. Please remember that most insurance companies do not pay the full amount, and therefore, you are responsible for the balance. If there is a problem in paying the balance in full, please let us know and we will be happy to work with you.

Interest & Fees

Balances that remain unpaid for 30 days are subject to interest at 18% APR. Balances that are turned over to collection agencies are assessed a 30% collection fee.

Worker’s Compensation

You must contact your employer and your workers compensation insurance company and be assigned a case worker before we can treat you for a worker’s compensation injury.