Payment Options  or Billing Questions?

If you have any questions about our financial policies or if you need to make special payment arrangements, please contact the Premier Surgical Central Billing Office at (865) 306 – 5700.

*Please note, the Premier Billing office’s current hours are: Monday – Friday, 9am – 3pm.

Payments may be mailed to:
Premier Surgical
P.O. Box 52948
Knoxville, TN 37950-2948.

Pay by phone: (866) 371-1918

Notice of Privacy Practices for Protected Health Information

This notice describes how information about you may be used and disclosed and how you can get access to this information. Please review it carefully. You have the right to obtain a copy of this notice upon request.

Affordable Care Act: Section 1775

Billing and Insurance

Insurance & Managed Care Plans

Premier Surgical Associates is In-Network with the majority of health insurance carriers in the East Tennessee area. Please call your health plan to verify our surgeon is a participating provider under your health coverage. (The phone number to contact your health plan customer service should be listed on your insurance card.)

Referrals & Authorizations

It is your responsibility to obtain all required referrals and authorization approvals from your insurance company. Failure to do so will result in reduced benefits and higher patient responsibility.


Please provide current copies of your insurance card(s) and immediately notify us of changes. We also need your co-pay, deductible and co-insurance information. If you have no insurance, we will work with you to communicate the financial aspects of your care.

Financial Policy

Premier Surgical Associates will file your insurance for you and follow up with your insurance company(s) for sixty (60) days. After 60 days, you will be responsible for any remaining balance. You are responsible for payment regardless of your insurance coverage or legal representation in situations such as accidents or workers compensation.

Office Visits

All co-pays, deductibles or co-insurance are due at the time of service.


If surgery is required, you will be responsible for all or a portion of the fee. We will file your claim directly to your insurance company. Please remember that most insurance companies do not pay the full amount, and therefore, you are responsible for the balance. If there is a problem in paying the balance in full, please let us know and we will be happy to work with you.

Interest & Fees

Balances that remain unpaid for 30 days are subject to interest at 18% APR. Balances that are turned over to collection agencies are assessed a 30% collection fee.

Worker’s Compensation

You must contact your employer and your workers compensation insurance company and be assigned a case worker before we can treat you for a worker’s compensation injury.